Terms & Conditions

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YOUR CONSENT


By visiting and/or placing an order on VivaLaFrock.com.au trading under ABN 95 832 945 499, you are accepting and consenting to the Terms & Conditions stipulated below and provided in the following policies:

Security

Shipping

Returns & Exchanges

VivaLaFrock.com.au is not liable to you or anyone else for any loss, or any financial loss suffered in connection with the use of this website or a linked website.

All products listed on VivaLaFrock.com.au is listed in Australian Dollars $AUD unless otherwise stated and include GST.

We may modify the Terms & Conditions at our own discretion, and your continual use of the Site following these changes will signify your agreement to be bound by the updated Terms & Conditions.

We encourage all visitors to VivaLaFrock.com.au to read the Security, Returns & Exchanges and Shipping policies prior to use of this Site.

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YOUR ACTIVITY

By using this site you agree that you will be personally responsible for your use of this Site and for all of your communication and activity on this Site.

VivaLaFrock.com.au reserves the right to deny you access to this Site, or any part of this Site, at any time without notice. If we determine, in our sole discretion, that you engaged in prohibited activities or violated the Terms & Conditions, we may deny you temporary or permanent access to this Site.

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REGISTRATION

To make a purchase on this Site, you will be required to register your details during check-out.

When you register, you are required to provide information about yourself that is true, accurate, current and complete at time of registration. You can maintain your details via the My Account section or alternatively contact us.

If you are under 18, we require that you receive consent from a parent or guardian before registering or placing an order with VivaLaFrock.com.au.

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PRIVACY

Your privacy is very important to us at VivaLaFrock.com.au.

VivaLaFrock.com.au is committed to protecting the privacy of any information given by its valuable customers or members.

Please note that all personal details provided will remain with VivaLaFrock.com.au and will not under any circumstances be distributed to third parties. Your details will be kept on a private and secure database for use by VivaLaFrock.com.au only.

We do not share, sell, or rent any of this information to any third parties. We reserve the right to discontinue the use of this website to any person(s) who provides us with false or misleading information.

If you are under 18, we require that you receive consent from a parent or guardian before registering or placing an order with VivaLaFrock.com.au.

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LINKS TO EXTERNAL SITES

VivaLaFrock.com.au may display links to external websites. We are not responsible for content or accuracy of content on these sites and are not liable for there Terms & Conditions and Privacy Policies.

We encourage all users to carefully read the Terms & Conditions and Security and Privacy Policy on these external sites prior to use.

VivaLaFrock.com.au is not liable for any damage, loss or offence caused by, or in connection with content, goods or services available on any external websites.

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PRODUCT DISCLAIMER

At VivaLaFrock.com.au we attempt to display all of our products and colours as accurately as possible and to ensure accurate representation of colours and the style as best we can.

However, please be aware that there are a number of factors, such as lighting, your individual computer monitor settings, or your printer, that will determine true representation of the colours.

Products are also categorized into various rooms, and this categorization is based on our individual evaluation of the dress - its cut, style and colour that would deem it appropriate for display in a single room or multiple rooms.

If you would like to make a suggestion regarding the classification of our lovely frocks, we would love to hear from you, please contact us.

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SIZE CHART

The size chart provided on VivaLaFrock.com.au is provided as a guide only. The sizing chart is based on an average of the sizing charts by all designers that we stock on VivaLaFrock.com.au.

We understand the importance of sizing particularly for online buyers and will attempt to remedy any concerns you may have by providing additional sizing information in the product description.

Alternatively, you can contact us and we can guide you on the best sizing for you for a specific garment.

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PURCHASING ON VLF

In order to make purchases through the Site, you must provide your real name, a contact number, a valid email address and other requested information as indicated.

Furthermore, when ordering items, you will be required to provide payment details and you represent and warrant that the payment details you provide on ordering are both valid and correct and you confirm that you are the person referred to in the billing information provided.

Prices shown on the website are in Australian dollars (AUD) and are inclusive of national sales tax, or GST. The price of a product displayed on the website at the time the order is accepted and will be honored.

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PAYMENT OPTIONS

Payment can be made by Mastercard and Visa Card online.

All credit card transactions on this site are processed using Camtech, a secure online payment gateway that encrypts your card details in a secure host environment. Please read the Security Policy for further information.

The option to purchase via Phone/ fax (tbc) / mail is also available for customers within Australia only. Please refer to the contact page for details.

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NEWSLETTER

VivaLaFrock.com.au send each of our subscribers an eNewsletter called Love-VLF which has been requested by them by adding their e-mail address in the sign-up box that appears throughout the website.

The eNewsletters may contain information and offers as well as some paid advertising material.

In addition to the regular newsletters, VivaLaFrock.com.au may occasionally send out a "SALES ALERT" or "one-off" email or SMS which is deemed to be valuable to our customers.

In accordance with National spam legislation:

  • VivaLaFrock.com.au does not send unsolicited e-mail messages;
  • VivaLaFrock.com.au does not purchase, sell or use third party distribution lists acquired through address-harvesting software;
  • Members can unsubscribe from receiving e-mail messages from VivaLaFrock.com.au at any time by clicking on the unsubscribe link located in the footer of every newsletter or contact us.
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If you have any questions, please free to contact us.